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How can we help?

Having trouble? Notice any bugs? Have suggestions or product feedback? We'd love to hear from you.

Email support

Reach out anytime:

support@lunawind.app

Response time

We strive to respond to all inquiries within 24 hours. Your questions and concerns are our priority.

Frequently asked questions

How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). Open your device settings → Subscriptions (or Play Store → Subscriptions), find lunawind, and cancel. Your access continues until the end of your current billing period.
How do I delete my account?
Go to Settings → Account → Delete account in the lunawind app. Make sure to cancel any active subscription first through your app store to avoid future charges.
Is lunawind a substitute for therapy?
No. lunawind is an AI-powered emotional support tool, not a replacement for professional mental health care. If you're in crisis or need clinical support, please contact a licensed professional, crisis helpline, or emergency services.

In crisis?

lunawind is not an emergency service. If you or someone you know is in crisis, please reach out:

  • International: findahelpline.com — crisis helplines by country
  • US: 988 (Suicide & Crisis Lifeline)
  • Emergency: 911 or your local emergency number